Features
- Real-time sync via webhooks
- Account and Contact creation
- Custom module support
- Two-way field mapping - import any Zoho field into a Snitcher custom field
- Web activity timeline
- Lead scoring integration
Setup
- Go to Settings → Integrations → Zoho CRM
- Click Connect Zoho
- Log in to your Zoho account and authorize Snitcher
- Configure your sync settings
Configuration Options
Object Mapping
Field Mapping
Import fields from Zoho
Field mapping is two-way. Alongside pushing Snitcher data into Zoho, you can pull any Zoho field into a Snitcher custom field on the company. Snitcher detects the field’s type automatically (text, number, date, checkbox, or list) and keeps the value up to date on each sync. To set it up, open Settings → Integrations → Zoho CRM, choose the Zoho fields to import, and either create a new custom field from each or link it to an existing one.Troubleshooting
Records not syncing
Records not syncing
- Verify the integration is connected
- Check field mapping for required Zoho fields
- Ensure your Zoho user has create permissions
Token expired
Token expired
Zoho tokens refresh automatically. If issues persist, reconnect the integration.