Fullstory Integration - Snitcher Documentation

Enrich your Fullstory session recordings with company data from Snitcher, allowing you to filter and search sessions by company attributes.

Fullstory requires specific naming conventions for custom properties. We use the _str suffix for string values as per their property name requirements.

Using getSpotterIdentification() (Recommended)

Call getSpotterIdentification() after the tracker initializes:

Snitcher.on('initialized', async function() {
  const identification = await Snitcher.getSpotterIdentification();
  
  if (identification && identification.success) {
    const data = identification.data;
    
    // Set Fullstory user vars
    FS.setUserVars({
      snitcher_company_name_str: data.name,
      snitcher_company_domain_str: data.website,
      snitcher_company_industry_str: data.industry,
      snitcher_company_size_str: data.size
    });
  }
});

Using Callback (Legacy)

Define SpotterSettings before the Snitcher script loads:

<script>
  window.SpotterSettings = {
    callback: function(identification) {
      // Ignore ISP identifications
      if (identification && identification.type !== "isp") {
        const company = identification.company;

        // Sync to Fullstory
        FS.setUserVars({
          snitcher_company_name_str: company.name,
          snitcher_company_domain_str: company.domain,
          snitcher_company_industry_str: company.industry,
          snitcher_company_size_str: company.employee_range
        });
      }
    }
  };
</script>

<!-- Snitcher tracking script loads after -->

No API token is required. Make sure your domain is authorised in the Spotter settings before getting started.

Available Properties

All string properties should use the _str suffix:

Fullstory Property	Snitcher Field	Description
`snitcher_company_name_str`	`name`	Company name
`snitcher_company_domain_str`	`website` / `domain`	Primary domain
`snitcher_company_industry_str`	`industry`	Industry category
`snitcher_company_size_str`	`size` / `employee_range`	Employee range

Using in Fullstory

Once configured, you can:

Search sessions by company name or industry
Create segments for enterprise companies or specific industries
Filter recordings to focus on target accounts
Build funnels segmented by company size

​Using getSpotterIdentification() (Recommended)

​Using Callback (Legacy)

​Available Properties

​Using in Fullstory

Using getSpotterIdentification() (Recommended)

Using Callback (Legacy)

Available Properties

Using in Fullstory