> ## Documentation Index
> Fetch the complete documentation index at: https://docs.snitcher.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Zoho CRM

> Sync identified companies to Zoho CRM as Accounts and Contacts.

Connect Snitcher to Zoho CRM to automatically create Accounts and Contacts when visitors are identified on your website.

## Features

* **Real-time sync** via webhooks
* **Account and Contact creation**
* **Custom module support**
* **Web activity timeline**
* **Lead scoring integration**

## Setup

1. Go to **Settings** → **Integrations** → **Zoho CRM**
2. Click **Connect Zoho**
3. Log in to your Zoho account and authorize Snitcher
4. Configure your sync settings

## Configuration Options

### Object Mapping

| Snitcher Data | Zoho Object   |
| ------------- | ------------- |
| Company       | Account       |
| Contact       | Contact       |
| Activity      | Note/Activity |

### Field Mapping

| Snitcher Field | Zoho Field      |
| -------------- | --------------- |
| Company Name   | Account Name    |
| Domain         | Website         |
| Industry       | Industry        |
| Employee Count | Employees       |
| Location       | Billing Address |

## Troubleshooting

<AccordionGroup>
  <Accordion title="Records not syncing">
    * Verify the integration is connected
    * Check field mapping for required Zoho fields
    * Ensure your Zoho user has create permissions
  </Accordion>

  <Accordion title="Token expired">
    Zoho tokens refresh automatically. If issues persist, reconnect the integration.
  </Accordion>
</AccordionGroup>