> ## Documentation Index
> Fetch the complete documentation index at: https://docs.snitcher.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Pipedrive

> Sync identified companies to Pipedrive as Organizations with real-time webhooks.

Connect Snitcher to Pipedrive to automatically create Organizations and Persons when visitors are identified on your website.

## Features

* **Real-time sync** via webhooks
* **Auto-create Organizations** when companies are identified
* **Auto-create Persons** with revealed contacts
* **Activity notes** for website sessions
* **Custom fields** for web activity data
* **Deal enrichment** with visitor insights

## Setup

1. Go to **Settings** → **Integrations** → **Pipedrive**
2. Click **Connect Pipedrive**
3. Authorize Snitcher in the Pipedrive OAuth popup
4. Configure your sync settings

## Configuration Options

### Organization Sync

| Option             | Description                              |
| ------------------ | ---------------------------------------- |
| **All companies**  | Sync every identified company            |
| **Segment filter** | Only sync companies in specific segments |
| **New only**       | Only create, never update existing       |

### Field Mapping

| Snitcher Field | Pipedrive Field   |
| -------------- | ----------------- |
| Company Name   | Organization name |
| Domain         | Website           |
| Industry       | Custom field      |
| Employee Count | Custom field      |
| Location       | Address           |
| First Seen     | Custom field      |

### Activity Tracking

Optionally log website visits as Pipedrive activities:

* Session start time
* Pages viewed
* Time on site
* Referral source

## Troubleshooting

<AccordionGroup>
  <Accordion title="Organizations not syncing">
    * Check that webhooks are enabled in Pipedrive
    * Verify the integration is connected
    * Review segment filter settings
  </Accordion>

  <Accordion title="Custom fields not appearing">
    Custom fields must be created in Pipedrive first, then mapped in Snitcher settings.
  </Accordion>
</AccordionGroup>